Support

Support

Contact

For questions about your membership, an invitation you received, or the VLVT app, contact team@vlvt.id. Messages are reviewed by our team.

Membership is by invitation

VLVT has no public sign-up. Membership is granted by an organisation — a gallery, a publication, a fashion house, an events team — and begins with an invitation sent to a specific email address.

If you believe you should have access but have not received an invitation, please contact the organisation that invited or works with you. If you are unsure, contact us.

Signing in

VLVT uses passwordless sign-in. Enter your email address in the app to receive an eight-digit code and a sign-in link.

On the iPhone where VLVT is installed, tap the link to open the app. If you are reading the message on another device, enter the eight-digit code in the app instead.

Codes are valid for one hour and can be used once.

Removing your membership

You can delete your account at any time in the app:

Settings → LEAVE VLVT → Delete Account

Deletion takes effect immediately. Your profile, invitations, and organisation connections are removed.

Anonymised attendance records may remain with organisations whose events you attended, and previously issued credentials in your name may remain available where required for their verification.

After deletion, rejoining VLVT requires a new invitation.

Who operates VLVT

VLVT SYSTEMS LTD

Registered in England and Wales · Company No. 17325121

71–75 Shelton Street, Covent Garden
London WC2H 9JQ, United Kingdom